Shipping

1. Shipping Process and Timeframes We are dedicated to delivering our high-quality cocktail smokers to customers in a timely and secure manner. Our shipping process is designed to ensure your order arrives safely and on schedule.

2. Order Processing Once an order for a cocktail smoker is placed, it will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Costs Free Shipping on all orders in USA.

4. Tracking Information Once your order is shipped, you will receive a confirmation email with tracking information within 1-2 days. You can track your shipment's progress using the provided tracking number on our website or the carrier's website.

5. Shipping Carrier We partner with reputable shipping carriers to ensure the safe and reliable delivery of your cocktail smoker. The carrier used will depend on your location.

6. Address Accuracy Please ensure that your shipping address is accurate and complete before placing your order. We cannot be held responsible for delays or misdeliveries due to incorrect addresses.

7. Shipping Delays While we strive to meet estimated delivery times, unforeseen circumstances such as weather, carrier delays, or other external factors may affect delivery. We appreciate your understanding in such cases.

8. Damaged or Lost Shipments In the rare event that your cocktail smoker arrives damaged, please contact us immediately. We may request photos of the damaged package and item. If a shipment is lost in transit, we will work with the carrier to initiate an investigation and resolve the issue as promptly as possible.

By adhering to this shipping policy, we aim to provide a smooth and reliable shipping experience for our customers, ensuring that your ordered cocktail smoker arrives in excellent condition and within the specified timeframe. If you have any questions or concerns about our shipping process, please feel free to contact our customer service team.